RSPCA Durham & District Branch Telephone System

The branch has a new telephone system, all calls to the three shop numbers are dealt with at a central automatic system. The branch are unable to deal with any cases of cruelty or neglect and are not in a position to “pick up” sick or injured animals. Please press 1 to be redirected to the National RSPCA cruelty line or redial 0300 1234 999. This number is a busy call centre line but the only way to reach a RSPCA Inspector or collection person to help in these cases.

For help with welfare vet bills, neutering or adoption of cats, dogs or rabbits/small furries, please press 2 and thenchoose from cats (1), dogs (2) or rabbits/small furries (3).